FAQ

 

 

Order Shipment Details

No orders are started until payments are processed. It takes up to 7 days for payments to be processed. Therefore no products are created until the payment is recieved. Once payment is received, production will begin. Thank You for your patience. This is an extra precaution taken to avoid fraudulent activities and scams. Here is a breakdown to follow: 

 

 

Shipping Details

Orders Are Currently In Very High Demand for the Holidays.

All orders are set to arrive by Christmas.

Also, due to COVID-19 there has been quite a few delays

with the postal service and mailing companies.

Please Allow A Few Extra Days To Receive Your Order .

Payment Processing 1-2 Weeks,

Production 14-21 Days / Shipping 2-7 Days . 
All Products Are Handmade By One Person Before Shipping,

No Items Are Pre-Made Due To Various Color & Design Requests.

I Am Only One Person. Please Take This Into Consideration.

Refunds, Returns & Exchanges

No Refunds If Item Is Already In Process Of Being Made.

Each item is custom made, no two items will be exactly the same.
Returns Are Not Available. 
Exchanges Are Not Available.

We are not responsible for any lost or stolen items.

All items that are hand crafted and or customized are not eligible for a refund.

When making a purchase please carefully review the item description and your address.

Once an item is returned to sender it is very hard to reprocess.

Additional information

Please Allow A Maximum Of 21 Days Before Emailing About An Update On Your Order.

I Am Grateful For The Opportunity To Make Your Item/Items Perfect. Thank You.

If for any reason your order has not arrived please reach out,

If you would like to take further action, you can open a dispute with your payment provider.

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Where's My Order ?

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If you don't see what you're looking for, or would like us to work with you on a custom design, feel free to be in touch!

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